Knowledgebase : Order Status
When each order is received and ships at Gomadic, separate email notifications are sent to the email address that is provided with your order. Often these emails are filtered by various spam filters and occasionally never make it to the intended destin...
Probably not. If an order was placed by 3:00 PM EST it shipped out that day. If the item was not in stock or could not ship for some other reason, you would have been notified by an email or phone call. Please double check your spam filters as occasionall...
We ship all next day orders via FedEx standard overnight service. Orders received before 3:00 PM Eastern Standard Time will ship the same day and will be delivered the next business day (ie. Monday). Although FedEx does offer a Saturday delivery option, i...
Occasionally packages are scanned as delivered but the customer did not receive them. In these cases we ask that you please take the following steps. * Wait at least a couple of days from the scanned delivered date. Sometimes the packages were act...
As professional shippers, we receive only two scans from the US Postal Service.  One when we print the shipping label and the other when the package is delivered.  When a person brings a package to the counter at the post office and has the Postal Emplo...
Yes. Automated processes at Gomadic will automatically send a shipment notification email to the email address that was submitted with your order. If you did not receive this email, please check your spam filters as these emails occasionally get blocked b...



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